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Gilbrook School, Birkenhead, Wirral
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Useful Resoruces for Parents/Carers

Wirral Foodbank If you need emergency food support, you can call Wirral Foodbank on 0151 638 7090 (Monday to Thursday 10am – 1.30pm, excluding Bank Holiday), Citizens Advice Wirral on freephone 0808 278 7848 or the Wirral Council Helpline on 0151 666 5050.  You can also get assistance by visiting local libraries (please check opening times of libraries

You will be asked a few questions to assess your situation. If your application is successful, you will be issued with an electronic voucher, which can be exchanged for a 3-day supply of essential food items at one of the following Wirral Foodbank Centres across Wirral Locations | Wirral Foodbank

For out of hours support between 2pm – 5pm Monday – Friday, except Bank Holiday, please contact: 07947 387930.

Emergency out office hours, between 5pm – 9am Monday – Friday, Bank Holiday, and all day Saturday and Sunday, please contact Emergency Social Services 0151 677 6557.

Wirral Advisory Centre provides a range of support services for our community from all parts of Wirral and even beyond. If you are facing difficulties we can provide advice and representation for you in a wide range of fields. We provide support for all sections of the local community including older people, young people, people with disabilities, unemployed people and workers who are facing difficulties.  

To make an appointment please call 0151 666 1999 or drop in at 22-26 St Anne Street.  You can also contact us by email at 

Involve North West Have an established, independent advice team. Our team offer free, professional advice and support to local people with issues such as welfare benefits (for individuals with poor health conditions and/or disabilities), and debt and money management issues.

For more information on our services, or to find out where you can see an advisor, please call us on 0151 644 1100 or


Wirral Information Resource for Equality & Diversity  (WIRED)  Support and advice service for parents/carers of children with SEN:


Citizens Advice Wirral  Citizens Advice Wirral can support parents and families by providing free information and advice such as:

  • finding out  if there is any financial support  available if you are struggling financially
  • support with debts to look for solutions to make repayment easier
  • help with applications for benefits such as Disability Living Allowance
  • provide links to grants and concessions if you cannot afford to either keep your home warm and/or repay fuel debts
  • make referrals for  emergency fuel support if you have run out of credit on their meter
  • negotiate with third parties on your behalf i.e. creditors, landlords, social services
  • provide wellbeing support if you are feeling lonely and isolated

If you would like further information about the services we provide and how we can support parents/ families, please call Jeannette Morgan, Deputy CEO Citizens Advice Wirral on 07545 532 010 or


Beechwood Community Trust Beechwood Community Trust provides advice and guidance on all types of benefits through our Advice service based at Summerhill House. Beechwood Community Trust offers support for residents, who are struggling to cope with welfare reforms that are impacting upon their personal circumstances. Whether in or out of employment Beechwood Community Trust are there to provide help and support through times of hardship.  

Address:  22 Beechwood Drive, Birkenhead, Prenton, Wirral, CH43 7ZU

Telephone: 0151 657 8008 Email:

Carers Trust for all provides support to unpaid carers of all ages and the people they care for every day.

Contact (North West) the charity for families with disabled children. We understand that life with a disabled child brings unique challenges, and we exist to help families feel valued, supported, confident and informed.

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